Notation Page

[Company Information]

Seller: STARDREAM Co., Ltd.
Trademark: CARIN
CEO: SANG-JIN PARK
Address: 2-3F, 564 Olympic-ro, Gangdong-gu, Seoul, South Korea (05391)
Business hours: Monday to Friday, from 10:00 AM to 6:00 PM (KST)
Telephone number: +(82) 26-285-5273
Email address: cs@carin2014.com
Website: en.caringlasses.com

[Product Information]

Product sales price: Please refer to each product page.

Required fees other than the product:

Included fees: shipping fees and product VAT.
Excluded fees: import duties and taxes imposed by receiver's country.

Payment method: PayPal.

Payment period: Payment is automatically confirmed upon placing the order.

[Shipping Details]

Shipping Method: EMS Express
Shipping Area: Worldwide
Shipping Fee: Free worldwide shipping
(All orders that include at least one eyewear piece are eligible for free shipping. Please note that our eyewear accessories are not available for individual purchase; they can only be acquired with the purchase of an eyewear product.)

Shipping Period: 6-14 days after processing
Process Period: 1-3 business days

[Returns and Exchanges]

You can easily initiate a self-serve return by clicking here or contacting our chatbot for assistance. Our business hours are Monday to Friday, from 10:00 AM to 6:00 PM (KST). If you reach our chatbot outside of these hours, please provide your email address, and we'll get back to you promptly.

If the return/exchange is due to a factory defect or an error on our part, we will cover the return shipping fees. However, if you are returning an item because you are not satisfied, we kindly ask that you cover the return shipping costs. Upon receipt of the returned item, you will receive a full refund for your order.

Return Address: R430 ITECO 150 Jojeong-daero, Hanam-si, Gyeonggi-do, South Korea 12930