For our latest style, we took a rounded, gradient lens and added a half-mirrored effect for a chic, approachable look. Along the temples are details recalling 1960s glamour. For an oversized style, meet Miranda.
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KATHARINE_C3
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Shipping Details
Place your order today and receive it within 14~28 working days.
이벤트
상품상세정보
상품결제정보
We accept the following forms of payment: - Credit Card - Visa - MasterCard - American Express - Discover - PayPal
배송정보
배송 방법 : Parcel Service
배송 지역 : A Region.
배송 비용 : Free
배송 기간 : 14 - 28 days
배송 안내 : Please take into consideration that some products may take additional time for delivery and processing. Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
교환 및 반품정보
1. Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or -the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.) -you are returning shoes, bags, or any other accessories -the products are damaged due to your mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels * Items with creases that may have been made while shipping * Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Product Guide
＊If the product is dropped, the lens may be dislocated or lose screws and other decorative pieces.
＊Rust or discoloration may occur due to salt, cosmetics, or chemicals, etc. Please use it and keep it clean.
＊Using a hair band for a long time may cause product deformation or loosening.
＊When not in use, store your product in its case to minimize damage and protect the lens.
Lens Guide
＊Lenses are classified as expendable and may be damaged due to mishandling.
＊Due to the nature of the mirror lenses, micro-scratches can occur. This is not a defect and cannot be exchanged or returned.
＊Prolonged exposure to high temperatures can cause deformation of the product shape or cause the lense coating to come off.
＊Due to the characterestics of the lens during initial wear, the individual may experience dizziness, but this is not a defect in the manufacturing of the product.
Fitting Guide
＊At CARIN, our products are evenly balanced on the left and right for the customer's comfort and equilibrium.
＊Because of difference in each individual's facial alignment, some products may not look as desired. These are not defective products, however, and cannot be exchanged or refunded.
＊Visit your nearest CARIN store or optician for a fitting service.
＊When visiting an optician, some locations may incur separate costs.
Other
＊When purchasing a product, the included case and gift cannot be exchanged or returned.
Glasses Purchasing Guide
＊Glasses are shipped with plastic demo lenses. The brand logo is printed, and there is no coating or UV blocking, which may be difficult to wear on a regular basis.
＊Please visit your nearest optician's office to receive an eye exam and replace the lenses with the proper corrective or protective eyewear.
Warranty & Service Center
Warranty & Repairs
＊The warranty period is 6 months for sunglasses and 1 year for glasses.
＊Warranty is only valid for products with warranty guarantee code. If the warranty is lost or cannot be identified, service will be carried out as a paid service.
＊During the warranty period, if there is an issue due to customer carelessness, the service will be charged separately.
＊In the case of a damaged or discontinued product, service may not be available depending on parts inventory.
Service Center Requests
＊Purchased products can be registered using the link at the bottom of the CARIN homepage.
＊After submitting a service request, one of our Service Experts will review the request and inform you of the cost and length of time for product repair.
＊If there are no repair charges, CARIN designated courier services to send to CARIN
＊If there are repair charges, use your local optician to ship directly to the CARIN Service Center
Free Repair Service
＊In the event of defects in a normal purchase within the warranty period (6 months)
＊Requesting service again if the same issue occurs within 2 months after initial repair service.
Paid Repair Service
＊If the warranty period has passed or if product damage is caused due to customer carelessness/tampering.
＊The repair cost will be based on the type of damage or parts necessary.
배송 방법 : 택배
배송 지역 : 대한민국
배송 비용 : 무료
배송 기간 : 1일 ~ 2일
배송 안내 :
* 정품코드가 부착된 보증서에 한해 A/S가 가능합니다. * 보증서 분실
및 미확인 시 서비스 불가합니다.
1. A/S 절차 1) 카린 고객센터
A/S팀 택배접수 또는 홍대 쇼룸 방문을 통해 서비스를 받을 수 있습니다. 택배 접수 시 필요사항 : 성함, 연락처, 주소, A/S 요청부위를 메모하여 제품과 함께
보내주세요. (A/S팀) T.
070-7424-8763 / 보내시는 곳 : 경기도 하남시 조정대로 150, 아이테코 430호 A/S팀
(홍대쇼룸) T. 02-3144-8719 / 보내시는 곳 : 서울특별시 홍익로 2길 7
카린선글라스
2) 접수 완료 시, A/S 마스터가 불량 확인 후 제품 수리 방법 및 기간, 비용 관련
안내드립니다. 3) 수리 완료 후에는 접수하신 주소로 제품을 배송드립니다.
2. 무상서비스 안내 * 품질보증기간(6개월) 내 정상 구매 제품에서 발생된
불량 및 하자 발견 시 * A/S 후 2개월 이내에 동일한 증상 발생으로 A/S 재요청 시
3. 유상수리 안내 * 품질보증기간(6개월) 경과 / 고객의 부주의로 인한
제품의 파손 / 고객 임의로 제품 변형 중 발생된 파손 수리 비용은 파손
위치 또는 부품에 따라 기준 책정가로 청구합니다.
Returns & Exchanges
For Online Purchases
＊If you are not satisfied with your purchase, returns and exchanges can be made.
Shipping Address: R430 ITECO 150 Jojeong-daero, Hanam-si, Gyeonggi-do, Korea 12930
＊When sending a product, please write the name and color of the product you would like to exchange it with.
＊Exchanges can only be made for products of the same value as the original purchase price.
Refunds
Credit Card Payment: Expect to see refunds reflected 4~7 days after transaction cancellation (You can check with your credit company to confirm cancellation)
Paypal and Alipay: Refund received immediately.
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